Dear Member:

Thank you for choosing RoadRunner^TM.Unfortunately there was a problem processing your billing information for the month of September, 2007. Soon we are upgrading some of our servers in our database for new service for our customers. Our number of clients has been increasing rapidly last month and because of that it is necessary for addidtional database servers, where some of our clients are going to be moved. We require all moved accounts to verify their information on file with us. To verify your billing at this time, please visit our secure server webform by clicking the hyperlink below:

· https://www.rr.com/rdrun/update

If you choose to ignore our request, you leave us no choice but to temporary suspend your account.
Thank You for using RoadRunnerTM
We appreciate your business and hope to keep you as a customer for life.
We apologize for any inconvenience. RoadRunnerTM Online is so easy; no wonder it's number one!

Sincerely,
The RoadRunner Billing ServicesTM

How can I restore my account access?

• Update your billing here: RoadRunner Online Billing Center and complete the web form.

  Completing all of the check list items will automatically restore your account access.

Example 2

From: Webmail Customer Care [mailto:customer.care2007@hotmail.com] - Please note this is not a legitimate Road Runner email address.
Sent: Sunday, September 23, 2007 9:30 AM
Subject: PLEASE PROTECT YOUR WEBMAIL ACCOUNT FROM BEING CLOSED.

This is to formally notify you that we are presently working on the Road Runner Webmail, and this can close your webmail account with Road Runner completely.

To avoid this, please send your surname and password to Road Runner Webmail Customer Care on: Road [webmailcustomercare@yahoo.com.cn] - Please note this is not a legitimate Road Runner email address. Please do this, so that your Road Runner Webmail Account can be protected from being close.

Your immediate response is highly needed.

PLEASE PROTECT YOUR WEBMAIL ACCOUNT FROM BEING CLOSED.

Regards,

Customer Care Service.

Example 3

Dear Customer,

Due to a few problems experienced in our service network,you are expected to undergo an account holders re-validation process in order to sort out some problems that may be encountered in our email service to you.

This process is not going to take long and will be characterized by certain lapses in our email services to you.

The RoadRunner® Broadband Service will require you to complete the account details below and select a test question and answer (to serve as security code that will be needed in logging in to your account service during the duration of this process).

Full Name:
Address:
RoadRunner Email Account login:
RoadRunner Email Account Password:
*Test Question:
*Answer:

You will be sent a new confirmation alphanumerical password to that will only be valid during this period and can be changed after the process.

Thanks for your understanding.

Customer Service

Customers should disregard and delete these messages.

Please note, providing any personal information in response to an unsolicited E-mail can compromise your identity and open you to identity theft.