Why is my Road Runner
home page a blank (blue) screen
When attempting to view
www.rr.com, a blue screen may appear due to various security settings
in your Internet Explorer browser. In order to get rid of the blue
screen that appears when viewing www.rr.com and still keep a high
security level, you will need to adjust your security settings. Click
here for directions on adjusting your security settings.
I lost the Road Runner/Around
Town Homepage, how can I get it back
First
make sure you have the correct links to Road Runner and Around Town.
Click
here to reset your Road Runner default welcome
page. Click
here to make sure you have the correct link to Around Town.
In addition you may need to adjust your browser settings so that
your web pages don't cache. Follow the directions
below*.
*Adjust
your browser settings so that your web pages don't cache
Internet Explorer
1. Using Internet Explorer
look for the toolbar (you'll find it at the top of your screen)
Click Tools> Click Internet Options
2. Under the General Tab Click
Delete files
3. Click Clear History
4. Set Days to keep pages in history to 0 5. Click on Settings and follow Step 6 below to finish
adjusting your settings.
6.
Finally check the Every visit to the page. Be
sure to Click OK and OK again to save your settings.
FireFox
1. Using FireFox look for
the toolbar (you'll find it at the top of your screen) Click Tools>
Click Options.
2.
Select the Privacy Tab.
3. Click Settings.
4. Check the boxes of the private
data that you want FireFox to erase.
5. Click OK to save your settings..
6.
Click Clear Now 7. You may want to check
Always clear my private data when I close FireFox
8.
Click OK to save your settings.
