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You'll have
to see it to believe it!
Introducing the new and improved
Road Runner Webmail! |
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| Before too long, you'll
be part of an exciting transformation at RoadRunner.com. As a current
Road Runner customer, you know the value of high-speed Internet and
expect the best. That's why we're upgrading our Webmail system to
include features that save you time and offer convenience, all on
a safe, secure site. |
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Easy e-mail
access anytime, anywhere.
Keep in touch with family and friends with multiple
accounts (up to 10 with Standard or up to 25 with Turbo) and enjoy
complete access to your email anywhere in the world. |
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Expanded mailbox storage up to 5GB with Turbo service.
Store up to 1,000 address-book entries and allocate
disk space for each subaccount directly within Webmail. Standard
service subscribers will receive 2GB of storage space, and Lite
subscribers will have 100MB. |
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| Complete family
protection with secure features.
Block unwanted spam messages, specific senders
or domains. |
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| We encourage you to try
the new Webmail for yourself and discover a new way to realize the
power of you. |
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| Frequently Asked
Questions |
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How will the e-mail
upgrade affect my account?
Your e-mail address will not change during the
upgrade. If your e-mail address is jsmith@sc.rr.com before the upgrade,
it will still be jsmith@sc.rr.com after the upgrade.
The primary change is an increase in the amount
of e-mail that you can store on our servers and the number of sub-accounts
you can create.
- Road Runner Lite subscribers: 5 mailboxes per
subscriber, 100 MB of server storage space.
- Road Runner Standard subscribers: 10 mailboxes
per subscriber, 2 GB of server storage space.
- Road Runner Turbo subscribers: 25 mailboxes
per subscriber, 5 GB of server storage space.
These changes will take effect once your account
has been upgraded to the new system. |
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How will I know if my account has been upgraded?
The easiest way to tell if your account has been
upgraded is to login
to web mail. If your e-mail messages are accessible through
our upgraded interface, then your account has been migrated. If
the system directs you to login to the old web mail system, then
your account is in the process of being upgraded and should be available
shortly. |
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When will the e-mail
upgrade occur?
The upgrade dates vary by market. You will receive
an e-mail from us the day before the upgrade process begins. |
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Will I still be able
to access my Road Runner e-mail during the upgrade?
Yes. If you send/receive Road Runner e-mail using
a client like Microsoft Outlook or Outlook Express, you can continue
to use your e-mail account normally. You will not see any changes
or interruptions to your e-mail service.
If you use Road Runner Web Mail to access your
messages, you will see the new web mail interface as soon as we
begin the upgrade process. The new interface will direct you to
login to the old interface through a temporary URL until your specific
account has been upgraded. Once upgraded, you will no longer be
directed to the old web mail interface.
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